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daryl
Guest
ok, long story here. I pull into the track Wed. night, and a couple friends want me to try their chips, because they're setup for an all stock truck. Luckily, mine's still all stock. You all know the drill, clean the pins the first time you put a chip in. So, a cleanin I did. After putting the damn thing back in 3 times, and taking it back out, because the truck wouldn't start (assuming the pins just weren't clean enough to make contact) I decide to start the truck without the chip. hmmm, all it will do is roll over, but not fire. After much looking, and calling, the truck is flatbedded to a dealership. As far as they can tell, taking the PCM out, made it "lose contact" with something, basically setting off the theft device, rendering the truck useless. Dealership now says, since I called the towtruck, and didn't let Ford do it, they won't pay for the towing bill, and since I tried to install a chip, they won't cover this under warranty. Furthermore, if it isn't solved by resetting the theft system, they say "you'll have a lot of tech hours wrapped into it looking for the problem" which, of course, Ford won't be paying for. Yea, it's my fault I tried installing a chip. Should my warranty be voided at 5,800 miles? Maybe I'm wrong, but I'm a little upset that, because Ford has problems with their theft systems (this being what 2 people at their 800 number, and 3 people at the dealership tell me), they can do this just because I was going to install a chip. I'm sure 99% of you would agree what was done should have nothing to do with the theft system. Well, that was long enough!