Lightningtuner
NLOC Founder
I just wanted to let everyone know the best way to contact us.
I don't get a chance to come here as often as I'd like, and I don't want people to think we don't care. Customer happiness is our number one concern.
There are several ways to contact us. You can post a message here. You can send us a direct e-mail. You can use the info support option on our website. Or you can call us.
The best way to get a quick answer is to call us at the shop (631-642-DYNO) and leave a message. You will be called back by Lisa at the end of the day (or the following day). All phone messages are promptly returned.
E-mails and message forums are handled by myself, and CAN take considerable time to reply to. We get over 50 NEW e-mails a day, which I have to reply to, and then those replys usually have the customer sending us more e-mails. It backs up quickly.
So please be patient, we will get back to you. And if you need a quick reply, call us.
Thanks!
I don't get a chance to come here as often as I'd like, and I don't want people to think we don't care. Customer happiness is our number one concern.
There are several ways to contact us. You can post a message here. You can send us a direct e-mail. You can use the info support option on our website. Or you can call us.
The best way to get a quick answer is to call us at the shop (631-642-DYNO) and leave a message. You will be called back by Lisa at the end of the day (or the following day). All phone messages are promptly returned.
E-mails and message forums are handled by myself, and CAN take considerable time to reply to. We get over 50 NEW e-mails a day, which I have to reply to, and then those replys usually have the customer sending us more e-mails. It backs up quickly.
So please be patient, we will get back to you. And if you need a quick reply, call us.
Thanks!