35thPony

First let me get some key words at the top to make sure every search that ever happens finds this thread.

Fan Controller DC DCControl DCcontrollers Brian Baskins burned up




I ordered a DCController about 14 months ago and it has been installed for about about 10 months. I recently had a problem and my box burned up. I had a couple problems that went along with it, but it appears all the problems started with a post that was loose on the box and it caused it to overheat and burned up the output transistor. Now I have had this controller for a while and didn't expect it to be covered even though it appears to be a faulty construction on the owner, Brian Baskins, fault. Mind you, I ordered this and was told 2-3 weeks for my orginal order to arrive and it was 7 weeks instead, just an added fyi

Now I posted on here to see if someone had their e-mail address... I then e-mailed him a few times to try and diagnose it... My Baskins then found my post on here, in which there was no bashing at all of his product... The only thing I mentioned was I was debating paying to fix the box or going to the old school relay system... Well he reads the post and then sends me this email...






> -----Original Message-----
> From: Brian Baskin <support@dccontrol.com>
> To: silver2000svt@aol.com
> Sent: Fri, 22 Aug 2008 7:20 am
> Subject: Re: burned up fan control box
>
> As I said, if you're on that forum, you're supporting what they do and > that's not acceptable. > >





So, he is telling me because I'm not on NLOC, he won't fix it, even if I pay for it, which I did in every single e-mail... I am thinking this can't possible be true, so I sent him another e-mail...






silver2000svt@aol.com wrote:
> Go there, click on my name, click on view all posts, and see how much > I have posted there in the last six month... Almost none... >
> Are you willing to fix my control box? I sure hope so, I convinced > people to buy your box when I got mine because its the best concept of > all the controllers... I am just trying to get my truck back up and > running...






I then get the following response...






> -----Original Message-----
> From: Brian Baskin <support@dccontrol.com>
> To: silver2000svt@aol.com
> Sent: Fri, 22 Aug 2008 11:10 am
> Subject: Re: burned up fan control box
>
> The first thing is that I can't. After the little faggot canceled my > posts, he locked my account. Second, I don't need business, unlike > your's, I have controllers out there that are five years old that are > still working. In fact there are almost none that aren't, that's why I > have more customers than I can service. The chinese company who paid > the two morons to burn both spal and my controller, they need > customers. I'm only interested in customers who have character, and if > you haven't got the balls to say anything about that, then you clearly > don't have any. > >






Now I am in complete shock that a business man would conduct business with someone who just wants one his products fixed, even though it was his crappy workman ship that caused the problem... So, I am still nice and professional and send this...






silver2000svt@aol.com wrote:
> Um, I haven't listened to either one of them? What are you talking > about... I bought a product from you and I like it and I just want to > fix it... How did this turn into you bashing me... I just want my > product fixed... I have NEVER bashed you, how in the world can you > even think I did... I have never talked to either person you > mentioned on the board...







Here was his response...







> -----Original Message-----
> From: Brian Baskin <support@dccontrol.com>
> To: silver2000svt@aol.com
> Sent: Fri, 22 Aug 2008 10:25 pm
> Subject: Re: burned up fan control box
>
> For about the thousandth time, I never said you were bashing me, and > for about the thousandth time, that's clearly not the point I've made, > so let's end this absurd conversation > >




I still maintained my cool and sent one more e-mail asking him to fix it and I'll pay and that its not my problem that he has a problem with NLOC





-----Original Message-----
From: Brian Baskin <support@dccontrol.com>
To: silver2000svt@aol.com
Sent: Sat, 23 Aug 2008 12:31 am
Subject: Re: burned up fan control box

It's already been explained multiple times at a level that the average five year old would understand. I have no interest in explaining it again, have a nice day







I can not post my response to this one, the filter would get overworked..



Please, everyone on here, never buy from this guy again... He runs a business with tons of customer service problems and hit or miss results on his product... He has nearly burned a few trucks to the ground...




DO NOT BUY FROM THIS JERK

SLVRLTNG

I would like to add this is not the Brian Baskin from DelVALO.

I have no knowledge of any of this, just want to clear the Brian that's a member here

(re-posted from another thread)

giddyup

way to carry this mess over from corral.

35thPony

Umm, I am not a member on the corral... What are you talking about?

__________________

For sale: Complete single turbo kit with blow thru A2A

denali_on_26's

hmmmm..... i've never heard of these controllers burning up... i had one and never had a problem with it... but then again look at my truck now.. i wounder if this controller was the cause of my truck burning??? i am not saying THIS IS THE REASON...only saying it could be... thefire department said the cause of the fire was undetermined....
now that this was mentioned about these controllers burning up and some of the shock has died down.... we got to talking and

ACTUALLY the battery was connected back AFTER the motor was pulled for the simple reason of getting my CD's out of the CD changer




[/

SAL

Thanks for the info 35thPony.
I was looking into his controllers, but I'll look elsewhere now.















Hey giddyup , how about following your own words of action where you state "say no to BAD POSTS!!!"
Do you see it? It's typed-out just beneath your screen name!

SLVRLTNG

The information has been posted, it's going to go downhill fast from here

02 RED BOLT

This needs to be a sticky thread instead of just closing it. Closing it is only goin to make it disaapear and someone outta town or not on here often could end up with a truck like Denali's. Not that that was the cause but could be. These where mentioned as a fix everytime someone had an isssue with the LFP efan. Why not keep it up as a warning ?Both for the trucks and the service.Close it but make it a sticky Please SLV.It could save someones truck wouldn't it be worth that?

Sinister04L

Really classy guy...

__________________


04 DSG Lightning #3599 of 3781
Built and tuned by PSI Motorsports
Turbo build under construction!

white01

Sorry to here about your problems. I'm glad I purchased a SPAL unit.

Rich

giddyup

this same bull crap has been round and round on this board and a few others....i beleive this a turbo forum, not post crap about dccontrollers.

if you do a google search you will find the same threads saying the same thing from the same screen name....is it this same 35th guy???? dunno,because i don t know him. but come the f on already with the dccontroller crap.

sal.. you and 35th should follow that advice also....

35thPony

But not on the Corral, I posted this on NLOC, Lightning Rodder, and SVT performance.. That is it... This is my first and only time I've ever posted anything about dccontrollers so I don't know what you mean come on already?

Its in the turbo section because I have a turbo truck and the turbo guys are more likely to be looking for a fan controller than the s/c guys... Thank you for the bump Giddy