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Old 06-26-2009, 01:05 AM   #16 (permalink)
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I called today and got my reservations made, again. I scheduled in March and those records are gone. So, I'm set with my rooms, unless another disaster happens......
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Old 07-07-2009, 06:20 PM   #17 (permalink)
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Does anyone have an Email address from this Debbie Carter?
I'm going to use my reservations at the other hotel, so I wanted to cancel the Empress ones. (if they exist)
Nobody answers the phone at the hotel and the automated system is screwed up too
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Old 07-07-2009, 07:15 PM   #18 (permalink)
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I don't have her email but she should be there right now her shift starts a 2pm. I don't handle the hotel stuff just spam the info sorry.
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Old 07-07-2009, 10:18 PM   #19 (permalink)
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I tried again around 6pm.
Called the Casino 1-888-4EMPRESS, got transferred to hotel reservations.
Talked to a nice lady who could not find my reservation by confirmation number, or last name, she even tried looking by first name
I told her we have been going through Debbie Carter.
She transferred me to her number and I left a voice mail.

I don't care if mine disappeared, just don't want to get charged for it later.
I hope all goes well for the rest of you who are staying there.
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Old 07-08-2009, 01:14 AM   #20 (permalink)
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I called 3 days ago, left a voice mail to debbie....still no return call, giving it 1 more day...then looking else were.....
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Old 07-08-2009, 01:43 AM   #21 (permalink)
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Blackburn, Cook and I are jumping ship to the Fairfield.
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Old 07-08-2009, 02:34 AM   #22 (permalink)
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Originally Posted by Blue Oval Forever View Post
Blackburn, Cook and I are jumping ship to the Fairfield.
didnt have res. there, just called there booked..... oh well.....
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Old 07-10-2009, 03:32 PM   #23 (permalink)
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Im in at the empress!!!!!!!!! Debbie called me this am, its all good, see you all next week-end....
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Old 07-11-2009, 11:55 PM   #24 (permalink)
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Quote:
Originally Posted by plum360415 View Post
Im in at the empress!!!!!!!!! Debbie called me this am, its all good, see you all next week-end....
Same here. . .
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Old 07-12-2009, 08:58 AM   #25 (permalink)
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Five days and no return call for me yet
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Old 07-12-2009, 09:55 AM   #26 (permalink)
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Talking

It must be you magical personality Will....
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Old 07-12-2009, 03:18 PM   #27 (permalink)
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Just wondering....are they giving confirmation numbers yet?? I made my reservations a few weeks back and they didn't have their system up yet to generate a number.


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Im in at the empress!!!!!!!!! Debbie called me this am, its all good, see you all next week-end....
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Old 07-12-2009, 03:46 PM   #28 (permalink)
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See.... that's what I'm wondering about.
If they were sold out back in March, how are they making all these new reservations now?

I'm staying at the other hotel, just looking to confirm that my old reservation doesn't exist or to cancel it if it still does.
(1) so I don't get charged.
(2) to make room for someone else.
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Old 07-13-2009, 10:42 AM   #29 (permalink)
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Quote:
Originally Posted by Blue Oval Forever View Post
Blackburn, Cook and I are jumping ship to the Fairfield.
Yep,.....

Just cancelled our reservations at Empress Casino.

SO,....... If anyone is looking for a place to stay, they have a vacancy now.
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Old 07-13-2009, 09:22 PM   #30 (permalink)
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Ok....so why are you guys leaving the Empress???
Quote:
Originally Posted by Copperhead View Post
Yep,.....

Just cancelled our reservations at Empress Casino.

SO,....... If anyone is looking for a place to stay, they have a vacancy now.
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