Photopoint

12-28-2001, 09:12 PM

What the hell happened to them? I subcribed for a year, now I cant on there web site or have my pics on my posts. What gives? I want my money back. I havent even gotten any emails saying there is something wrong. Its been like this for like a couple weeks.

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12-28-2001, 11:36 PM

I just subcribed also about 5 or 6 weeks ago. I don't know what's going on either, and if someone can let us know what the hell happened I sure would appreciate it. I only noticed it a week ago and figured it was temporary. Now I'm starting to get pissed!

12-28-2001, 11:54 PM

I just went and did a search for related news stories about photopoint and this is what I found. It doesn't look good.

PhotoPoint Still MIA, Epson's PhotoCenter Knocked Out

HALIFAX, NOVA SCOTIA, Dec 21, 2001 (Newsbytes via COMTEX) -- PhotoPoint.com, a popular but troubled picture-sharing Web site, has been offline for a week. Parent company Pantellic Software's Web site also is down, and this week, Pantellic took Epson's PhotoCenter site down with it.

PhotoPoint went out of business in July and was acquired by Pantellic - a company that builds online photo services for businesses and was the original creator of PhotoPoint. Pantellic purchased PhotoPoint from Sherwood Partners, a crisis management firm that was liquidating PhotoPoint's assets.

Neither company could be reached for comment on this story.

Keith Kratzberg, the director of photo imaging at Epson, said his company launched its PhotoCenter in April, with PhotoPoint as its third-party vendor "powering" the site. Because of PhotoPoint's troubles, Epson switched to Pantellic in July, he said.

Even before Pantellic went dark last Friday, Epson was preparing for the eventuality that it would have to take its photo-sharing site in-house, he said. On Wednesday, Epson decided to turn off the site in order to preserve the photos customers already had stored.

"With a site like this, you hate to go dark for any period," said Kratzberg. "We were prepared to go in-house, but it happened more suddenly than expected. But when we could see that Pantellic could no longer support our site, it was more important to keep our members' photo albums intact, rather than try to maximize the time we were up."

The people who paid money to put their images online are upset with PhotoPoint for disappearing without a trace. Many of these former customers vented their ire on the F--kedcompany site this week.

An individual posting under the handle, "wddbear," wrote, "I have over 950 photos stored there, and they better find a way for me to get them. I paid for a full year and some of those pictures cannot be replaced. I smell a lawsuit coming."

Another customer, "gladIpaid," wrote, "Glad I just paid for more space. Goodbye $60.00. No notice, no replies to customer concerns, no information for paying customers, no parent site - not even a splashpage telling us we're f--ked."

In a later post, "gladIpaid" added, "Well, although I do have copies of all my photos, when I think about the hours that went into photoshopping them and all the caption information I lost, it makes me mad."

Wendell Evans, a freelance journalist based in Philadelphia, Pa., and a former PhotoPoint customer, told Newsbytes the loss of caption information is the most galling part of the situation to him.

12-28-2001, 09:12 PM	#1 (permalink)
srdstang Guest Posts: n/a View this user's gallery iTrader: / %	Photopoint What the hell happened to them? I subcribed for a year, now I cant on there web site or have my pics on my posts. What gives? I want my money back. I havent even gotten any emails saying there is something wrong. Its been like this for like a couple weeks. ------------------ Black 1995 Lightning #132 Best time 15.32 at 87mph Raven catback exhaust Transgo shift kit Ford Performance Pulleys K&N Filter with Inlet Tube 1989 Ford Thunderbird SC winter beater 190,000 miles and still going strong 2001 Yamaha Blaster

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12-28-2001, 11:36 PM	#2 (permalink)
signman Guest Posts: n/a View this user's gallery iTrader: / %	I just subcribed also about 5 or 6 weeks ago. I don't know what's going on either, and if someone can let us know what the hell happened I sure would appreciate it. I only noticed it a week ago and figured it was temporary. Now I'm starting to get pissed!

12-28-2001, 11:54 PM	#3 (permalink)
signman Guest Posts: n/a View this user's gallery iTrader: / %	I just went and did a search for related news stories about photopoint and this is what I found. It doesn't look good. PhotoPoint Still MIA, Epson's PhotoCenter Knocked Out HALIFAX, NOVA SCOTIA, Dec 21, 2001 (Newsbytes via COMTEX) -- PhotoPoint.com, a popular but troubled picture-sharing Web site, has been offline for a week. Parent company Pantellic Software's Web site also is down, and this week, Pantellic took Epson's PhotoCenter site down with it. PhotoPoint went out of business in July and was acquired by Pantellic - a company that builds online photo services for businesses and was the original creator of PhotoPoint. Pantellic purchased PhotoPoint from Sherwood Partners, a crisis management firm that was liquidating PhotoPoint's assets. Neither company could be reached for comment on this story. Keith Kratzberg, the director of photo imaging at Epson, said his company launched its PhotoCenter in April, with PhotoPoint as its third-party vendor "powering" the site. Because of PhotoPoint's troubles, Epson switched to Pantellic in July, he said. Even before Pantellic went dark last Friday, Epson was preparing for the eventuality that it would have to take its photo-sharing site in-house, he said. On Wednesday, Epson decided to turn off the site in order to preserve the photos customers already had stored. "With a site like this, you hate to go dark for any period," said Kratzberg. "We were prepared to go in-house, but it happened more suddenly than expected. But when we could see that Pantellic could no longer support our site, it was more important to keep our members' photo albums intact, rather than try to maximize the time we were up." The people who paid money to put their images online are upset with PhotoPoint for disappearing without a trace. Many of these former customers vented their ire on the F--kedcompany site this week. An individual posting under the handle, "wddbear," wrote, "I have over 950 photos stored there, and they better find a way for me to get them. I paid for a full year and some of those pictures cannot be replaced. I smell a lawsuit coming." Another customer, "gladIpaid," wrote, "Glad I just paid for more space. Goodbye $60.00. No notice, no replies to customer concerns, no information for paying customers, no parent site - not even a splashpage telling us we're f--ked." In a later post, "gladIpaid" added, "Well, although I do have copies of all my photos, when I think about the hours that went into photoshopping them and all the caption information I lost, it makes me mad." Wendell Evans, a freelance journalist based in Philadelphia, Pa., and a former PhotoPoint customer, told Newsbytes the loss of caption information is the most galling part of the situation to him.